As your funeral director

We perform a unique and indispensable role in society. It is a role part professional, part vocation and part trade. Our Funeral Directors are always available in time of need. We provide emotional support, expert and practical advice.

Service

You will experience the highest, most efficient standard of service in the area.

Expert Advice

The experience of the Funeral Director’s sympathetic ear is all the more valuable because we are dealing with the practicalities of the funeral. Our Funeral Directors will listen to you, the bereaved, as you decide what sort of funeral you want. We will inform you about the type of funerals available, the type of services, the forms to be filled in and the grants available. As a matter of course we are kept up to date with any changes that may occur in Social Security regulations relating lo funeral grants and payments.

Experience and Expertise

Our experience and expertise extends beyond that required on a day to day basis. We are sympathetic towards different ethnic and religious groups. Our Funeral Directors are aware of the special needs involved in supporting those who have suffered a sudden death.

Training and Qualifications

Our Funeral Directors are trained and qualified to act as a professional and confident advisor who ensures that arrangements are carried out with efficiency and the dignity that this most difficult occasion demands.

Compliance with Regulations

On a practical side, we ensure that all the necessary liaisons and deadlines are met and all the paperwork is completed and handed in at the right place at the right time. A full written estimate detailing the costs will be given with every funeral arranged. This shows the Funeral Director’s charges and details of the fees paid on behalf of the family. Much of the work that the Funeral Director does is discreet and is not always readily apparent what duties are carried out. These include :-Service The Funeral Arrangements themselves can be made at anytime just by contacting us. We can call and see you or you may visit our Funeral Home. In selecting ourselves as your Funeral Director, we will ensure that each and every detail is discussed with you thoroughly to ensure your wishes and those of the deceased are correctly carried out.

Documentation

On completion of Cremation and Doctors Forms the Certificates are taken to the relevant authorities along with other legal documents. All Documentation and discussion about the funeral will be retained for future reference by the family and ourselves. All information is kept in absolute confidence.

Liaison and Confirmation

All communications, regarding the funeral arrangements, with clergy, church, cemetery or crematorium and liaison with the police and coroner when necessary, are taken care of.

On the day of the funeral

No one knows when a death will occur, or when you will suffer the loss of a loved one. Death can occur at anytime and anywhere. The Funeral Director will be responsible for the overall supervision of the funeral itself and will always be available from the time of death, to the ceremony and afterwards for help, support, guidance and comfort. Once we have taken your instructions and have arranged a funeral at a given time on a given day, we will carry it out, regardless of circumstances. All arrangements made for the funeral are confirmed in writing, so that the details may be checked and agreed. The Removal of the Deceased from the place of death to our Funeral Home is a service, providing we have the necessary authority. The Arrangement and Payment of Fees and Disbursements relating to the funeral include; Crematorium and Cemetery Fees, Parochial Fees, Press Announcements, Floral Tributes, Hymn Sheets, Attendance Cards, Catering arrangements either at home, our Funeral Home or an external venue, plus any other detail requested by the relatives of the deceased. Where necessary a grave will be purchased and fees paid. Where necessary we will provide Limousines to follow the Hearse. All staff will be attired in smart appropriate and dress and shall ensure professional dignified attendance and supervision throughout the funeral. If you require any help or advice at anytime please contact us.

Assistance 24 hours a Day

As your funeral Director, we are here to advise you in making all those arrangements which meet your personal needs and desires. Please remember that we are here to help you in whatever way we can, to help you cope and adjust to your bereavement. Providing you with a personal 24 hour, 365 day a year service is just the start. Remember, if you require any help at any time during this period, all you need to do is call.